Shipping Policy (PrimeWalker.co.uk)

Last updated: 12 February 2026

1) Order processing

  • We process orders as quickly as possible.

  • Orders are usually dispatched within 1–2 working days (unless otherwise stated on the product page).

2) Delivery time

  • After dispatch, delivery is typically 2–3 working days.

  • Delivery times are estimates and may vary due to courier delays, peak periods, weather, or other factors outside our control.

3) Delivery area

  • We currently deliver within the United Kingdom (unless stated otherwise at checkout).

4) Tracking & delivery updates

  • If tracking is available for your order, it will be provided in your order details.

  • If you have not received your parcel within the expected timeframe, please contact us via our Contact Form and include your order number.

5) Incorrect address / failed delivery

  • Please ensure your delivery address is correct at checkout.

  • If a parcel is returned to us due to an incorrect address or failed delivery attempt, we can re-send it. Additional delivery charges may apply.

6) Multiple parcels

  • If your order contains multiple items, it may be delivered in separate parcels.

7) Contact

For shipping queries, please contact us via the Contact Form on our website and include your order number.