Terms & Conditions - Prime Walker

Terms & Conditions (PrimeWalker.co.uk)

Last updated: 12 February 2026

These Terms & Conditions apply to your use of primewalker.co.uk and any purchases made through our website. By using our site or placing an order, you agree to these terms.

1) About us

Prime Walker operates this website and sells products online to customers in the UK.

2) Orders

When you place an order, you confirm that the information you provide is accurate and complete.
We may contact you if we need more details to process your order.
We reserve the right to refuse or cancel an order in limited cases, for example if the item is out of stock, pricing is clearly incorrect due to an error, or we suspect fraud.

3) Prices & payment

Prices are shown in GBP (£) unless stated otherwise.
Payments are taken at checkout using our available payment methods.
If a pricing error occurs, we may cancel the order and refund you.

4) Delivery

We aim to deliver orders within 2–3 working days after dispatch (unless otherwise stated).
Delivery times are estimates and may vary due to courier or external delays.
If there is any issue with delivery, please contact us via the Contact Form and we will assist promptly.

5) Returns & refunds

Our Returns & Refunds Policy forms part of these Terms. Please refer to the Returns & Refunds Policy page for full details.

6) Product information

We aim to ensure product descriptions, images and details are accurate.
Packaging and labels may change by the manufacturer from time to time.
Minor differences in colour/packaging or design do not affect your statutory rights.

7) Customer responsibilities

You agree not to misuse our website, attempt unauthorised access, or use the site for unlawful purposes.

8) Intellectual property

All website content (text, images, logo, design) is owned by Prime Walker or licensed to us. You may not copy, reproduce, or use it without permission.

9) Limitation of liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including for death or personal injury caused by negligence, fraud, or breach of your statutory rights.
To the fullest extent permitted by law, we are not liable for losses that are not reasonably foreseeable or for delays/issues caused by events outside our control.